Viewing posts from: November 2000

Real- Estate Costing: What is the total worth?

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January 20, 2020

Home Ownership as described by the layman is a single expense I.e., the purchasing price of the property. However, to know true worth, home ownership consists of several types of expenses. This might lead to forget some of them while budgeting. Here are some of the expenses that usually arise in such scenarios. They are as follows:

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Real Estate Predictions and Identifying Asset Bubbles

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January 20, 2020

Rise in housing prices can be due to two scenarios:

  1. When the fundamental economy of a given location has gone through a change.
  2. Or, a speculative bubble wherein investors buy at a high price to be able to sell at a higher price later.

Therefore in order to know the market predictions one needs to look into certain factors which are mentioned as below:

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Co-Working Spaces: The Future of Real Estate And Its Pros And Cons

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January 20, 2020

Co-working space is a newly coined form of a business model emerging in real state space across the world. It is addressed by several other names like on-demand workplaces, shared offices, etc. This workspace model has gained rapid importance due to spiraling real estate costs. It is also very effective for companies who do not assign themselves to any long term lease obligations and instead proceed to have a flexible cost structure. Some of the trends of shared offices are mentioned below:

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SetSchedule’s January 2020 Webinar Schedule

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December 23, 2019

How to Provide Value to a Prospect and Secure an Interview

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December 18, 2019

Hiring, Recruitment, Job Interview, Mentor, Agreement

Contributed by: Kam Vince

Many prospects you will be calling for the first time you’ll have received because they made some sort of actionable request online. Whether that is clicking on a home to get more info about it, inputting their address to get a professional price analysis, or selecting a handful of homes in an area they like.  Most of the leads are either looking for specific information to make an educated decision in the near future, gathering general information for a planned future move, or simply looking online out of pure curiosity. Regardless of the motivation, providing value to the prospect is one of the best ways to get them to eventually give you the one thing you’re looking for…an interview.  

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Client appreciation – Ideas for showing your clients how much you appreciate them during the holidays

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December 13, 2019

Brown Acorn Near Clear Long Stem Wine Glass

For real estate professionals, the holiday season is often slower than the rest of the year because many people opt to wait to buy or sell till after the holidays. While many Realtors respond to this by pulling back on marketing efforts, successful agents understand that the holidays present a great opportunity for marketing in a more personal manner. Specifically, real estate agents should use the holidays as a time to express gratitude to their current book of business and sphere of influence. A small token of appreciation will go a long way towards encouraging future referrals. Here are some ideas for giving thanks during the holidays.

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SetSchedule’s December Webinar Schedule

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November 26, 2019

Internet Lead Conversion: 3 Tips for Closing Transactions

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November 23, 2019

Many realtors hate internet leads and will be quick to say they are worthless. Internet leads can be challenging, but there is no denying that the vast majority of home buyers and sellers will start their real estate journey with an internet search. As this becomes the new normal for real estate, more and more agents are jumping on the bandwagon to work internet leads. Like anything else, there are tricks for getting the most from your legwork. Here are some tips for finding your next transaction from an internet lead generation service.

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Reviewing the Reviews: SetSchedule on how to evaluate and evolve from negative reviews

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November 13, 2019

Word-of-mouth testimonials have served as meaningful sources of consumer engagement since the dawn of industry. What your customers say about your business to other people matters. This is possibly true now more than ever as advances in social media allow businesses to harness their online reputation to boost brand awareness, inspire customer loyalty and attract new consumers. At the same time, these same advances open potential vulnerabilities for a business when the review(s) in question prove unflattering. Research has shown that upwards of 90% of online consumers report avoiding a business after reading bad reviews. 

 

Obviously, in this day and age, anyone can comment at any time about anything on many social media platforms. There is something to be said about leaving an opinion in print. Despite the source, or credibility of the review, reviews can change the way you perceive a business. And since it is virtually impossible to be a successful company today without operating in the digital realm, at least in small part, your online reputation matters. Bad reviews can close a company’s doors before they are even open and leave new established businesses vulnerable to consumer slowdowns. Being a technology and data company that services the real estate communities, SetSchedule is no stranger to the online review. Since SetSchedule’s online presence inevitably impacts our consumer engagement, it is important that we take action toward a resolution. Below is SetSchedule’s strategy of evaluating, responding to and evolving from negative reviews.

 

Evaluate the negative reviews

Bad reviews sting even the most seasoned business professionals. Objectively you understand that no one can please everyone, but nonetheless when faced with a bad review your instinct will often be to deflect (blame the customer for their bad experience), dismiss (I don’t care what anyone says about my business) or wallow (ruminating on your perceived failure). None of these are helpful responses. Instead, try to remain empathetic yet detached when evaluating your reviews. Try to notice patterns in both your positive and your negative reviews, and let go of the outliers. There will always be extremes and isolated incidents which can be easily identified and resolved internally. But more important are the recurring themes in SetSchedule’s negative reviews. These are invaluable insights into where our service might be lacking and how to improve. 

 

Respond to negative reviews

Whether a review is good or bad, behind that review is a person who took time out of their day to write about your company. SetSchedule remains grateful for all reviews – the good, the bad and the ugly. One predominant way we show this gratitude is by responding to each and every review. Above all else, reviews should be treated as business indicators – indicating what you are doing right and what you are doing wrong. Social media has brought the power to receive instantaneous customer feedback and if responded to with gratitude first and foremost, this feedback can be harnessed to boost your business to new heights. 

 

Evolve from your negative reviews

The final step in SetSchedule’s approach to negative reviews is to evolve. I just explained how reviews function as roadmaps guiding your business on a path to success. Now it’s up to you to incorporate those reviews into your business model. Once you identify patterns in your negative reviews, you next have to plan how to overcome these points of friction. Do your employees need more training? Do you need to invest in infrastructure? Do you need to modify the service you offer? Growth only occurs in a state of discomfort so it’s up to you to use your reviews like a roadmap and pilot your business accordingly.

 

Bonus Tip:

Research is showing that more positive reviews are appearing online. Meaning online forums are becoming less a place to complain and more a place to recommend businesses. However, consumers are still more likely to leave a review after a negative experience than a positive one. This means it is increasingly important that you remember to ask your happy customers to leave reviews too. What’s more, it is important to follow up with those customers and encourage them to leave those glowing testimonials. Click here to hear top Tampa real estate agent, Eric Jenkins, discuss how hard he works for his testimonials. 

 

Subscribe to YouTube.com/setschedule for more videos on how to handle negative reviews and stay positive in the face of rejection.

 

SetSchedule’s November Webinar Schedule

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October 25, 2019
November 2019
SUN MON TUES WED THURS FRI SAT
1 2
3 4 5 6 7 8 9
11am Pacific Time How To Build Your Pipeline Using SetSchedule 1pm Pacific Time Advanced SetSchedule Workshop: Advanced Training Of the SetSchedule App
10 11 12 13 14 15 16
11am Pacific Time Learn All About The Referral Radar Features 1pm Pacific Time 5 Little Known Features of the SetSchedule App and How to Use Them
17 18 19 20 21 22 23
11am Pacific Time How To Build Your Pipeline Using SetSchedule 1pm Pacific Time Advanced SetSchedule Workshop: Advanced Training Of the SetSchedule App
24 25 26 27 28 29 30
11am Learn all about the Opportunity Management tool on the SetSchedule App
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Please click HERE For Previous Months Webinars
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